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Every day, Shoppers Drug Mart helps millions of Canadians who come to us for help with their health and wellbeing. Whether it’s in one of our 1,800 retail pharmacies, on our PC Health app, or through services such as MediSystem and the Specialty Health Network by Shoppers, Shoppers Drug Mart has worked hard to be the local pharmacy Canadians can always count on.

60 years of helping Canadians live life well – and we’re just getting started 

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Healthcare stories

Our top priority is helping Canadians live life well® and to achieve that, we aim to provide them with as many opportunities as possible to do so. Whether it’s expanding pharmacy services to treat and prescribe for minor ailments, or the ability to conveniently refill a prescription through an app on their mobile device, we invest in truly making a difference to positively impact their day-to-day.  

Healthcare’s big 3 for 2024  

Image of PC Health™ app on a mobile device.

PC Health

Whether it’s managing a chronic condition, improving a fitness routine, or wanting to live a healthier lifestyle, look no further than PC Health™ – our mobile app and web service that allows our customers to conveniently access healthcare programs and resources to improve their overall health and wellness. With PC Health™, we want to provide the building blocks to help Canadians create the best life, and future that they can. 

Discover PC Health™: Your overall guide to wellness

Jorge stands outside with colourful trees behind him. 

Jorge Muñoz

Diversity and inclusion

When I volunteered to write about my coming out story as a gay man, I didn’t initially consider sharing what I now call my “second coming out story”. However, I realized that if I wanted to write about being authentic and open, it had to be part of my narrative. 

People

Jorge’s second coming out story  

A snapshot of a few Quo Beauty products. 

Quo beauty

Products and services

The beauty industry is making bold moves towards making their products, packaging, and sourcing kinder to the planet. Our very own Quo Beauty brand is setting a strong example of what it looks like to be both trendy and sustainable, and we are thrilled to share that we were among this year’s winners of the Global Green Beauty Awards, with awards or recognition across five categories.

Quo Beauty celebrated on a global stage

Ashley stands in front of two billboards on our Giving Shelter fundraising campaign. 

Ashley Davidson

At Shoppers Drug Mart® we are passionate about giving back to our communities. Each fall, stores raise funds for women impacted by domestic violence through the Shoppers Foundation for Women’s Health™ Giving Shelter fundraising campaign. While the campaign is national, each store has a local charity partner who receives all in-store donations. 

Ashley takes a seat at the Board table to support women 

Image of a female wearing a pink dress making a heart shape with her hands on her stomach. 

Period poverty

Have you ever wanted to do something so badly, but something was holding you back? No matter how hard you tried, it just didn't pan out due to things beyond your control? Hang on to that memory for a moment, because that's exactly what period poverty feels like.

Eliminating period poverty, one community at a time 

A snapshot of the ribbon cutting at the grand opening of a new Pharmacy Care Clinic.

Health clinics

It’s after 5 p.m. on a Friday, what started as a light rub or two, has turned into non-stop itching and some, erm…goop? A gut feeling hits – could this be the dreaded pink eye! – but you can't possibly see your doctor at this time. So, now what?

Changing the way Canadians access care

Michelle stands, smiling, inside her Shoppers Drug Mart location store.  

Michelle Bataclan

At Shoppers Drug Mart®, we are proud to celebrate the diversity of our people, recognizing that everyone's journey is unique, and we are all deserving of respect and support. Meet Michelle Bataclan, a talented Beauty Manager at a Shoppers Drug Mart store in Scarborough, ON, whose story is a testament to courage and determination. 

Michelle’s journey of acceptance and success 

Beth holding her phone while using the PC Health app. 

Beth Fournier

Meet Beth Fournier. As the Senior Director of Finance for Loblaw Real Estate and Loblaw Technology, Beth is no stranger to seeking out solutions that are both efficient and valuable. Cue: the PC Health™ app. 

Technology and digital

Beth’s prescription refills made easier with PC Health 

Justin Charummoottil 

Environment

Within hours of attending last year's Sustainability and Social Impact webinar, Justin Charummoottil, Specialist, Systems and Analytics, Wellwise by Shoppers™ opened his spreadsheet and calculator to work out the math on how much paper was used across Wellwise by Shoppers stores in a year.  

Justin plants 360 trees to offset Paper usage 

Nathan standing inside of his Shoppers Drug Mart store with shelves behind him in the background.     

Nathan Coffill

For Nathan Coffill, Associate-Owner of two Shoppers Drug Mart® locations in New Brunswick, giving back to the local community is both a passion and a privilege. For the past seven years Nathan and his teams have been working with their local YMCA and Skills Launch New Brunswick to better support newcomers in their Saint John community.  

Community

Helping newcomers feel at home in New Brunswick 

A photo of makeup products featured in Quo Beauty’s “Thoughtful Choices” collection.

Quo Beauty Terracycle image

An impactful collaboration that underscores Shoppers Drug Mart’s ongoing commitment to sustainability is underway. Quo Beauty has teamed up with TerraCycle®, a leading innovator in recycling, to pioneer new initiatives aimed at reducing plastic waste and promoting eco-conscious practices. 

Quo Beauty and TerraCycle: Making beauty greener 

Jessica stands with her arms up in the air celebrating participating in a Run for Women event.  

Jessica Pickering 

The Shoppers Drug Mart® Run for Women isn't merely a race for Jessica Pickering, Senior Manager of Pharmacy Procurement; it's a unique opportunity for her to build connections, share stories and make an impact.  

Jessica's journey of empowerment and connection 

A photo of Danielle standing inside of her store. 

Danielle Poot

Inclusivity isn’t about having all the answers—it’s about the willingness to learn. That’s according to Danielle Poot, Front Store manager at a Shoppers Drug Mart® store in Winnipeg, MB.  

How Danielle promotes kindness and inclusivity  

A photo of a group of three woman smiling and looking into the distance. 

Impact Report 

As we celebrate International Women’s Day, and the many accomplishments of women worldwide, we want to also shine a light on the Shoppers Foundation for Women’s Health 2023 Impact Report. 

Making women's health visible: Our impact in 2023 

Sofia stands with her arms crossed inside her Shoppers Drug Mart location

Sofia Fortune

Like many of us, I am in a personal season of transition that is sometimes really difficult to navigate. But despite what I’m going through, I show up to work every day and act like nothing’s wrong. The truth is, we ALL have our good and bad days. My relationships with my work family often provide me with comfort, support, and a distraction from my reality. I believe that many of my customers visit me for the same reasons. 

Culture

The beauty of connection 

Gord stands smiling inside a Shoppers Drug Mart location. 

Gord Forbes

Let’s turn the calendar back to 1961. John Diefenbaker was Prime Minister. A dozen eggs were 55 cents. West Side Story was number one at the box office. And Chubby Checker was dominating the charts with “Let’s Twist Again.”  

Gord celebrates six decades with Shoppers Drug Mart 

Shenaz and employees smile inside their store’s beauty section. 

Shenaz Singh

“It’s a dark topic, but it needs to be talked about.” Shenaz Singh is referring to violence against women, which is a much more prevalent problem than many people realize. In fact,  more than 4 in 10 women in Canada have experienced some form of intimate partner violence in their lifetime.* 

Shenaz gives from the heart

Fabio and other members of the Shoppers Drug Mart team stand inside the Burlington location, cutting a red ribbon. 

Future of pharmacy  

At two Shoppers Drug Mart™ locations in Ontario, patients can now access pharmacy care from their pharmacists in a newly redesigned clinic space.  

The future of pharmacy is here 

A photo of Quo Beauty’s new “More Planet Love” collection showing a mascara brush, lipstick, blush and liner. 

Quo Beauty 

Did you know the beauty industry produces over 120 billion units of plastic packaging waste each year? While one tube of lipstick getting tossed in the garbage may not seem like a lot of waste, think about how many lipsticks Shoppers Drug Mart sells each year – it all adds up.   

Quo Beauty’s bold step towards a more sustainable future 

Laurie stands in front of her cosmetic counter wearing a green ribbon indigenous skirt 

Laurie Ree

For Laurie Reed, skincare and makeup are about more than just looking good. They’re about making ourselves feel good too. As the beauty manager at a Shoppers Drug Mart™ in Thunder Bay, Ont., Laurie tries to make every customer she meets feel good. When one of her customers-turned-friends, a woman who works at the Thunder Bay Indigenous Friendship Centre, approached her about organizing an event for survivors of residential schools and domestic violence, Laurie immediately said yes.   

Laurie helps Indigenous women feel beautiful 

Moses stands wearing his lab coat behind the pharmacy counter.   

Moses Ojemakinde

When Moses Ojemakinde immigrated to Canada in 2006, he thought he would continue working as a pharmacist—after all, he had a 23-year career in the profession in Nigeria.  

How Moses became a pharmacist in Canada

How the pandemic deepened Canada’s relationship with pharmacists  

Ruchi stands in front of the pharmacy at a Shoppers Drug Mart location. 

Ruchi Kumar

A Q&A with Ruchi Kumar, Senior Director of Pharmacy Services at Shoppers Drug Mart® stores 

Paul stands inside his store smiling in front of a colourful wall. 

Paul Bazin

Between raising three small children, coaching sports teams, and running a Shoppers Drug Mart® store, Associate-owner Paul Bazin is a busy man. But despite this, he always makes time for his community. 

Paul’s big impact in a small city 

A professional photo of Shirley smiling and holding one of her lipsticks.  

Shirley Ibe 

When Shirley Ibe first saw her products listed on the Shoppers Drug Mart® website, she almost couldn’t believe it was finally happening. “In the lead-up to launch day, I was so focused on getting everything done and making sure I was meeting all the requirements, that when we actually launched, I almost had a hard time believing it was real life!” she says. “It just felt so surreal. But eventually, I was like, ‘Oh my god, this is the moment you've been waiting for.’” 

Shirley’s dream comes true  

Tina and Linda embrace in front of the self-checkout machines inside their Shoppers Drug Mart location. 

Tina Yeomans

At a Shoppers Drug Mart® in Ottawa, Tina Yeomans and her co-workers are like family. Many have worked there since the store opened five years ago, and together, they celebrate birthdays, go out for dinner, have game nights, and go bowling.  

Tina’s gift saves a life  

James stands inside the fill site holding a large bottle filled with tablets.

James Eaman

There’s a plastic-saving campaign going on behind the scenes at your local Shoppers Drug Mart® pharmacy. Or, more accurately, at the central fill sites used by high-volume stores to fill prescriptions.

James helps reduce plastic waste 

Nadine stands inside her store with her hands on a pair of sneakers

Nadine Abou-Kheir 

They called him Mr. Dior, Nadine Abou-Kheir recalls fondly. “Whenever we look over at the make-up counter, we remember Martin; the brushes were his brushes.” In 2020, at the start of the pandemic, Martin, an employee at Nadine’s store, tragically took his own life. Nadine, Associate-owner at a Calgary Shoppers Drug Mart®, and her employees were understandably in shock.  

Nadine’s team is running for Martin 

Misty stands behind the pharmacy counter inside her store.

Misty Kolbuck 

Misty Kolbuck was looking for a change. So when the associate owner of the Shoppers Drug Mart® in Selkirk, MB where she was working as a front cash supervisor asked if she was interested in a role as a pharmacy assistant, Misty leapt at the chance.  

Misty hits the ground running 

Sherida stands inside her Shoppers Drug Mart store 

Sherida Edwards

I’ve been obsessed with beauty since I was little. My mom worked in cosmetics and skincare and was always glammed up, always had her hair and nails done. I wasn’t allowed to touch any of her products, so when I got home from school, I’d put them all over my face and then wash them off before she got home.   

Sherida reflects on race and the beauty industry 

Rebekah stands in front of a “The Health Clinic by Shoppers” sign. 

Rebekah Menezes

Rebekah Menezes knew in high school that she wanted to be a nurse. Her mom, a nurse for 35 years, would always come home telling stories about her day and talking about how she loved the job. For the last five years, since Rebekah graduated as a Registered Practical Nurse (RPN), she’s worked at Kendalwood Clinic in Whitby, Ont.

Rebekah, meet the Health Clinic by Shoppers

Medical cannabis sits on a metal tray and in a glass jar with prescription bottles in the background

Medical cannabis in bottle

In pharmacy school, Aarti Patel didn’t learn much about medical cannabis. So when she started working for the Medical Cannabis by Shoppers™ team, she faced a steep learning curve and dove into in-depth training on how it can benefit patients.

Navigating the world of medical cannabis

Read the story 

Katie stands in front of a wall wearing her pharmacy lab coat 

Katie Trees

You could say that Katie Trees fell into the pharmacy profession. When she was in high school, a pharmacist from her local Shoppers Drug Mart® store in Port Alberni, British Columbia, approached her school’s career counsellor to ask if there were any science students who might want to work as a pharmacy assistant. They suggested Katie, now 30, might be a good fit. “I knew I wanted a career in healthcare but I had no idea what pharmacy was or what I’d be doing.”

Katie is a pharmacist in training

Rayelyn holds a tablet while she stands in front of a display desk at a Shoppers Drug Mart

Rayelyn Izzo

Rayelyn Izzo, a Beauty Specialist at a Shoppers Drug Mart® store in Calgary, AB has been waiting for the Beauty NOW™ platform for years. “The old system was archaic,” she says. “We’d have to wait and wait and we really need to be able to communicate with our clients on a faster technology platform. It’s beauty at our fingertips.”

Beauty at your fingertips

The back of a young girl walking forward carrying a school bag

Period poverty - girl with school bag

Socks. Old t-shirts. Fabric scraps. These are all items that some Canadians have said they’ve used as alternatives to pads or tampons when faced with the impossible choice between buying a period product or an essential item on their grocery list. It’s a situation known as “period poverty.”   

Period Poverty: Helping girls in need

An unidentifiable woman wearing a face mask gets a shot in her left arm 

Woman getting vaccinated in left arm

As many parts of Canada battle a fourth wave of COVID-19, it’s important that we do everything we can to protect ourselves and our most vulnerable – and that means getting your flu shot AND the COVID-19 vaccine. The two-combined give you your best shot at a safer fall and winter.

The flu shot is your best shot at a safer fall and winter

Emily smiles as she stands outside on the grass holding laptops in her hands

Emily McCreery

Seventeen-year-old Emily McCreery knows the challenge many students faced when schools shut down due to COVID-19 and classes moved online. “It was hard to do schoolwork via Zoom,” says the Regina, SK resident, who is entering grade 12 this fall and works part-time as a cashier at Shoppers Drug Mart®. But Emily realized that for students who don’t have access to reliable technology at home, in particular laptops, it was even harder. 

Emily helps get students online

Bryce stands in front of the pharmacy counter at Shoppers Drug Mart smiling

Bryce Barry

Pharmacists save lives – just ask Bryce Barry, a pharmacist at Shoppers Drug Mart® in Park Place Mall in Lethbridge, Alta. In May, a one-year-old boy was in his Lethbridge backyard with his mother when he ate some raccoon feces out of a flowerpot. His parents did some online research and learned raccoon poop often contains a roundworm that can cause neurological disease or death. Drug intervention within 72 hours is critical. 

The tale of Bryce, a toddler and a raccoon

Man with baby on shoulders standing next to woman and toddler

Pascal Niccoli

Last summer, Pascal Niccoli, Associate at a Shoppers Drug Mart® location in Waterloo, Ont., started noticing a concerning shift among his customers, patients and store team: anxiety and stress were on the rise, mental wellbeing was declining, and he was seeing a sharp increase in demand for medications to treat anxiety, depression and other psychiatric disorders. So, Pascal started a conversation that has since snowballed into a half-million-dollar donation to the Canadian Mental Health Association (CMHA). 

Putting our money where mental health is

Catherine and Kyle standing underneath cherry blossom trees

Catherine and Kyle

When Catherine Nolin attended safe-space training run by Laurentian University a couple of years ago, there was one big takeaway for her: “We can make little changes in the way we practice our everyday habits and these changes can have a big impact on someone’s life.”